Author Archives: Steve Paro

Fred’s Foot: A Lesson in Managing Team Conflict – Part 2

The team had been locked in a room for 8 hours with long-time respected teammate, Fred, who now had a horrifying funk emanating from his body that made nose hairs curl. How did I handle the situation? Dutifully and reluctantly, … Continue reading

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Fred’s Foot: A Lesson in Managing Team Conflict – Part 1

Many years ago, I had my first opportunity of leading a team of folks.  I was young, ambitious and eager to prove that I was the right person for the job.  Naturally, when the team came to me with issues … Continue reading

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Bezos’ Petals: Software Development & the “Invisible” Customer Experience

As it is that time of year, odds are pretty good that you’ve happened upon the Frank Capra holiday classic, “It’s a Wonderful Life.”  Between that, “A Christmas Story” and “National Lampoon’s Christmas Vacation,” it’s a wonder there’s anything else … Continue reading

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Agile Development is Like Method Acting

How many times have you found yourself facing the same problems of getting your team to work as a team, getting buy-in from stakeholders, improving your CI capabilities, understanding requirements…? Agile development teaches us to stop trying to figure out … Continue reading

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Road-Trip-Mapping

Recently, along with my lovely wife Tonya, Mini the cat, and our two dogs Olive and Calieb, I made the long drive from Chaska, MN to our new home in Alpharetta, GA. 1200 miles and 2 days behind the wheel … Continue reading

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